HOLOMUA Volume 26 Issue 4

Before and after on Kauai

FICOH Flood’s 20th Anniversary: See How Far We’ve Come

Did you know that FICOH’s National Flood Insurance Program (NFIP) book turns 20 this year? Our journey began in March 2005 when FICOH signed a flood contract with National Flood Services (NFS), followed by the purchase of Ken Garner's sizeable NFIP flood book in October 2005. Although we had FEMA flood contracts dating back to the 1980s, FICOH's flood business gained significant momentum in 2005 when these key partnerships took shape. Today, FICOH is Hawaii's largest Write-Your Own (WYO) carrier of NFIP flood insurance. In addition to NFIP flood insurance, FICOH also offers private market flood solutions through Lloyd's of London and our sister company, TM Highland. Key Milestones • March 2005 – Signed contract with National Flood Services (NFS) • October 2005 – Purchased sizeable NFIP flood book from Ken Garner 2006 – Transitioned from NFS to Torrent, our current vendor for NFIP insurance sales and servicing Meet Our Flood Players Meet the individuals who have helped build our Flood book and provide continuity of service and expertise over the years: • Darleen Daguro supported our Flood business before FICOH purchased Ken Garner’s book • Mark Mitsuyoshi served as our primary NFIP Flood underwriter for several years before moving to Pyramid Insurance Wesley Brum succeeded Mark and later trained current team members Danny Taniguchi (joined in 2017) and Maile Fuchshuber (joined in 2018). Wesley later transitioned to Insurance Associates.

Market Share Growth FICOH has steadily increased its NFIP market share over the years: • 2011 : 39.2% • 2013 : 41.9% • 2017 : 50.3% Today : 53% market share with a 93% NFIP retention rate

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