HOLOMUA Volume 26 Issue 9

Final Datacenter Move Set for September 20-21

Over the September 20-21 weekend, our IT team will complete the final phase of a multi-year datacenter migration project by relocating the last remaining equipment at DR Fortress (near Honolulu Airport) to our Ward Office. This move marks the end of our transition away from local hosting. Over the past few years, critical systems have already been migrated to mainland datacenters in Pennsylvania and New Jersey, managed by TMNAS. With this final step, we will fully vacate DR Fortress, resulting in monthly savings of more than $12,000 in hosting and network costs. Our new setup will mirror that of PHLY, with a smaller local equipment footprint and critical systems housed in resilient mainland datacenters. This arrangement enhances our disaster recovery capabilities, ensuring that customer portals remain accessible even during major Hawaii disruptions, while also providing additional internet connection redundancy. What to expect during the Sept. 20-21 move: • Ward and West Oahu offices will experience onsite service interruptions over the weekend. • Guidewire systems will remain online for remote users. • Printing and file share access will be temporarily unavailable. This migration supports TMNAS’s commitment to stability, resiliency, and cost-effectiveness in the IT solutions they provide to our group companies. Please contact the IT Service Desk at 855.30.TMNAS with any questions you may have.

Strengthening Bonds with Our Agency Partners

On August 21st, FICOH welcomed valued agency partners to an appreciation mixer at Upstairs at Pier 38. The evening was filled with great conversation, delicious food, and meaningful moments of reconnection and forming new bonds with our agency customers. These annual mixers are part of FICOH’s ongoing commitment to strengthening business relationships with agency partners across the state.